START HERE
THE RESIDENT GUIDE
WELCOME
HOME.
Your guide to living, connecting, and making the most of life at Alton Nexus.
EXPLORE YOUR GUIDE →YOUR WELCOME EXPERIENCE
Explore Your Guide
Start where you are. We'll help with the rest.
GET TO KNOW US
Meet Your Team
The friendly faces here to help.GET SETTLED
Move-In Essentials
Everything you need for a smooth move-in.CONNECTED LIVING
Smart Living
Your home. Smarter. More convenient.THE NEXUS LIFE
Amenities
Spaces designed for the way you live.COMMUNITY LIVING
Living Well Together
Helpful reminders for everyday community life.WE'RE HERE TO HELP
Maintenance
Service requests and urgent maintenance guidance.BE PREPARED
Emergency & Important Contacts
Know who to contact for emergencies, non-emergency assistance, and urgent maintenance.THE LOCAL LINEUP
Explore Gallatin
Local favorites, right around the corner.QUICK ANSWERS
FAQs
Find answers to common questions.USEFUL LINKS
Resident Resources
Your most-used resident links in one place.YOUR EXPERIENCE
Tell Us About You
Help us create resident experiences you will enjoy.FEATURED GUIDE
Your First Week
at Alton Nexus.
Keys in hand. Boxes everywhere. We've made the first seven days a little easier with one simple guide.
0 OF 6 COMPLETE
AROUND THE NEXUS
What's Happening
RESIDENT
EXPERIENCES
EXPERIENCES
AROUND THE NEXUS
Community Events
Food, wellness, connection, and experiences designed around our residents.THE LOCALLINE UP
EXPLORE GALLATIN
Your Curated Connection to Gallatin
Meet the places and people that make our city feel like home.YOUR
EXPERIENCE
EXPERIENCE
GETTING TO KNOW YOU
Tell Us What Feels Like Home
Share your interests so we can create more thoughtful resident experiences.YOUR ALTON NEXUS EXPERIENCE
Tell Us What Makes You Feel at Home
We would love to learn a little more about you. Your responses help our team thoughtfully plan resident events, welcome touches, recommendations, and community experiences you will genuinely enjoy.
RESIDENT RESOURCES
Your Most-Used Links
Keep these resources close throughout your residency.
Resident Portal
Access your account, rent information, and resident services.
OPEN PORTAL →Payments
Register with Bilt Rewards or ClickPay and manually enter the amount due for your first payment.
Electric Service
Electric service must be established before move-in.
GALLATIN ELECTRIC →Change of Address
Submit your official change of address through USPS.
OPEN USPS →Alton Nexus
Explore community information and official property updates.
VISIT WEBSITE →Contact the Team
6565 Nexus Blvd, Gallatin, TN 37066
615‑570‑4497
altonnexus@rpmliving.com
Share Your Experience
Enjoying life at Alton Nexus? Share your feedback to help future residents discover our community.
LEAVE A GOOGLE REVIEW →NEED A QUICK ANSWER?
Resident FAQs
How do I pay rent?
Use your Resident Portal for account access. For your first payment, register with Bilt Rewards or ClickPay and manually enter the amount shown on your Welcome Letter.
How do I submit a maintenance request?
Submit routine service requests through the Resident Portal. For urgent after-hours guidance, call the office at 615‑570‑4497. Call 911 for fire, medical, or life-safety emergencies.
Where do I find my mailbox and package information?
Your mailbox number and current delivery instructions are provided during your Move-In Orientation. Contact the leasing team if you need assistance locating a delivery.
How do I access the amenities?
An active ButterflyMX account is required for amenity access. Complete your account registration before move-in and contact the leasing team if you need assistance.
How is internet service handled?
Xfinity Comcast service is included in your monthly charges at $75 per month. No additional setup is required unless you choose to upgrade your service.
How do I establish electric service?
Electric service must be established before move-in through the Gallatin Department of Electricity. Provide confirmation on or before your move-in date.
How is water billed?
Water service is pre-established and billed with your rent based on usage. Your first bill will appear during your second month for the previous month's usage.
What renters insurance is required?
Provide a declarations page showing at least $100,000 in liability coverage and listing Alton Nexus Apartments as an Additional Interest.
What is the pet policy?
Alton Nexus welcomes cats and dogs with no breed or weight restrictions, with a maximum of two pets. The current charge is a $400 non-refundable fee per pet and $25 monthly pet rent per pet. Contact the leasing team with questions.
How do I contact the Alton Nexus team?
Call 615‑570‑4497, email altonnexus@rpmliving.com, or visit 6565 Nexus Blvd, Gallatin, TN 37066.